Intertext is ISO 9001 certified and in 2005 became the first company in Catalonia and the second in Spain to be certified to the European translation-services quality standard, EN 15038, now ISO 17100.
Certification means that a company voluntarily undergoes an annual inspection by an external company. During the inspection, checks are carried out into whether or not the company in question has a system in place for guaranteeing certain aspects (quality, environment, product requirements, etc.), that it follows the guidelines of the corresponding standard, and that it duly applies them. This system should not remain static – it should develop as the requirements and demands evolve. As such, the management of continuous improvement should be a fundamental part of the system.
For a number of years now, Intertext has held ISO 9001 certification. We recently became the first company in Catalonia and the second in Spain to be awarded certification in accordance with the new European quality standard for translation services, ISO 17100. Our well-developed quality control system and the experience afforded to us by twenty years working in the field of translation management are the best guarantee of the quality of our services.
QUALITY THROUGH CERTIFIED PROCESSES
At Intertext we work in accordance with the ISO 9001 and 17100 certification standards.
QUALITY THROUGH EXPERIENCE AND RESOURCES
Our quality and project-management system, as well as our resources, are the outcome of an ongoing improvement process spanning more than 28 years.
QUALITY THROUGH EFFECTIVE PARTNERING
Intertext is an active member of national and international professional associations and engages with universities and translation faculties to facilitate ongoing and intensive knowledge transfers in both directions.
QUALITY THROUGH CUTTING-EDGE TECHNOLOGY
We use the latest technologies in computer-assisted translation programmes and work with term recognition and management software, software and website localisation tools and internal management programmes.